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Company profile

EGYPTAIR GROUND SERVICES has been providing high quality aircraft ground handling in accordance with the international standards for 79 years. EGYPTAIR GROUND SERVICES provides the ground handling services in compliance with Egyptian Civil Aviation Authorities (ECAA), International Air Transport Association (IATA) and International Civil Aviation Organization (ICAO) regulations. EGYPTAIR GROUND SERVICES is the first ground handling company in Africa, Middle East region and the fifth in the world certified as an ISAGO provider at Cairo, Sharm El-Shiekh ,Hurghada, Luxor, and Aswan stations, while renewed the certification at Cairo, Sharm Al-Sheikh and Hurghada stations with no finding or observations. EGYPTAIR GROUND SERVICES provides its services through a staff of 5247 of efficient well trained staff that is aware of safety procedures and having skills to accurately provide services in accordance with the international standards using more than 1300 pieces of equipment & about 477 vehicles (more than 70% of them are brand new ones). EGYPTAIR GROUND SERVICES provides ground services at most of Egyptian airports (14 Domestic airports with 16 terminals), achieving 76.1% market share of total number of services provided in all the Egyptian airports during 2010/2011.


1. To be the pioneer ground services provider in Egypt, Middle East and Africa through:

a. Compliance to the international standards in ground handling.

b. Providing a complete ground handling package.

c. Integration of efforts, skills, knowledge and automation systems.

2.Create value to reach the full delightedness for our customers, employees and stakeholders.


- Provide safe, secure and world class quality ground services reaching 80% of market share.

- To achieve 15% of total company revenue to come from regional market - outside Egypt through providing services in line with international standards utilizing state- of- the art, skills, equipment, facilities, and employing a dedicated work force.

Company values

1.Safety first.

2.Customer and staff satisfaction.

3.Teamwork and flexibility.

4.Leadership and management commitment.

5.Continuous learning.

6.High quality services and good presentation of work.

7.Maintaining social responsibility.

8.Serving Egyptian economy.

EGYPTAIR GROUND SERVICES provides full ground handling services that includes:

1. Ramp handling for all kinds of aircraft.

2.Full passenger, baggage and ramp handling.

3.Loading and unloading for all types of A/C.

4.Crew and employees ground transportation.

5.Maintenance and repair up to overhaul for all types of airport equipment.

6.Incapacitated passengers and catering handling.

7.Agency services on behalf of our customers that supports:

-Supervision on ground services provided for flights on behalf of the costumer airlines.

-Passenger handling services.

-Fueling and maintenance of A/C.

-Landing permissions and payments.

-Hotel reservations and medical care for the crew.